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Handling time is 1 business day. Orders placed before noon usually ship the same day. We run daily FedEx and UPS pickups, so orders leave the building fast.

Returns are accepted within 30 days of purchase. A $7.00 flat-rate return shipping fee applies.

No restocking fee on items returned in original condition — unworn, unwashed, undamaged, with original tags and packaging. Items returned in any other condition may be charged up to 15%, or refused.

Makeup, wigs and facial hair, hosiery, and final sale items cannot be returned.

Request a return to get an RMA number before sending anything back. Refunds go to the original payment method within 2–3 business days of us receiving the item.

Read the full return policy